Public Interest provides a range of support to organizations to help expand and improve their capacities and organizational health, through activities that include:

  • Designing and facilitating strategic planning processes
  • Supporting board development and board diversity
  • Conducting program evaluations
  • Developing organizational policies
  • Supporting the development of community-based initiatives

We work with board members, staff, clients, partners, funding agencies and the community at large to design and implement long-term organizational development.

Public Interest also has expertise in fostering emerging grassroots community groups and organizations, from initial activities such as fact-finding and identifying issues through to incorporation. We have facilitated the creation of small, sometimes language-specific groups, starting with training in democratic group decision-making. Public Interest develops and facilitates trainings and workshops on a variety of topics and provides coaching support for participants in a variety of community-based initiatives.

The following cases highlight Public Interest’s capacity-building work for various organizations.

Strategic Plan – Expansion of Community Services Programs

Client: West Hill Community Services

West Hill Community Services, a Scarborough community health and social services provider, was undergoing a dramatic expansion of their scope of work. They called upon Public Interest to help them develop a strategic plan and to set up an inclusive process that would give staff, board members, and clients the opportunity to voice their opinions and participate in the discussion.

Capacity Assessment – Building Effective Organizations

Client: United Way of Greater Toronto

Public Interest was invited to be one of a pool of consultants in a two-phase project to assist Toronto housing and shelter agencies to increase their ability to serve their clients. In the first phase, our staff worked with the agencies’ staff, management, and boards of directors to help them undertake a self-assessment of opportunities for organizational development and growth.

Green Plan Development – Social Housing Provider

Client: Toronto Community Housing Corporation


Toronto Community Housing set out to become an environmental leader in North America and approached Public Interest and the Toronto Environmental Alliance for assistance developing a framework and action plan. This user-friendly green plan included the latest research in environmental housing programs to help the largest social housing provider in Canada in reducing its environmental impact and creating healthier communities.

Find Us

  • Meet us
    2 Carlton Street Toronto, ON M5B 1J3

Contact Us

  • Write Us
    This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Call Us
    1 (416) 531-5192
  • Follow Us
    Public Interest on Facebook Public Interest on Twitter