Public Interest helped Flemingdon Health Centre to develop a community profile and service delivery model for its proposed community health centre satellite for the Don Mills North area of Toronto. The profile and research we presented was designed to help the health centre to get the community more involved in choosing relevant services and an effective service delivery model for this satellite.
Public Interest’s approach to this research was based on building a thorough understanding of the community’s residents, including their health needs and the health gaps they experienced. We mapped the community’s existing health and social service supports, including (but not limited to) community services, childcare, and seniors’ services.
During the course of our research, we conducted extensive demographic analysis, carried out more than 40 interviews with key community members and leaders, and consulted with various multilingual community groups. Community members were invited to participate in community meetings held in the three most common languages spoken locally—English, Urdu, Mandarin, and Farsi—to create a shared understanding of the community and co-develop a model for service delivery.
